Online returns postmarked back to us within 7 days after receipt of purchase are eligible for a full refund.
Returns postmarked back to us within 7 to 14 days after receipt of purchase are eligible for store credit only.
Special orders that have been customized or personalized in any way are non-refundable, and cannot be returned.
Returned items must arrive in original condition (unworn, unwashed, unaltered) to be eligible for refund. Items that are returned and arrive damaged cannot be refunded. This includes items that are damaged in transit. It is the customer's responsibility to correctly package fragile or bulky items to ensure they arrive safely to our returns department.
If you have questions about your item(s) regarding this policy, please contact customer service prior to ordering.
All SALE items or items purchased with a discount code are FINAL SALE.
If you need rush delivery, please contact customer service prior to orderng at stylists@vermillionstyle
Currently, Vermillion only ships within the U.S.
Please allow 7 - 10 business days from receipt of returned items for funds to appear back in your account. All Sale Merchandise is FINAL SALE and not eligible for Returns/Exchanges. Contact stylists@vermillionstyle to initiate returns.
IN STORE RETURNS
We will gladly accept exchanges for store credit only on regular priced, unworn, unwashed, unaltered merchandise when accompanied by a receipt within 7 days of purchase. We regret that we can not offer cash or credit card refunds.
All sale merchandise final.
*trunk show styles are excluded from promotions
